Who We Are
Imelda Russell
Customer Service Manager
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- Imelda Russell
Mel Russell joined TBM Solution in April 2014, initially as a merchandiser and assisting with order processing. As TBM has grown rapidly in recent years, Mel has risen to the role of Customer Service and Operations Manager and is the main point of contact for TBM’s clients. Mel has previously worked in the travel and medical industries in customer facing roles and brings a wealth of experience to TBM Solution.